Frequently asked questions
This product comes with a 2-year manufacturing warranty, covering frame and mechanism faults from the date of delivery.
Yes, you have 30 days from delivery to return it for a full refund or exchange, provided it's unused, in saleable condition, and you have proof of purchase. Return shipping is your responsibility, and compressed items like sofas-in-a-box can't be returned once opened.
Yes. Compression furniture is designed to be compressed for shipping without compromising comfort or durability once it has fully expanded. High-quality compression furniture made with high-resilience foam provides excellent support, comfort, and long-lasting performance, while maintaining the same look and feel as traditionally shipped furniture. Our furniture is carefully designed for everyday use and is backed by a two-year warranty.
Measure the wall the sofa will sit against, then check the width and depth on the product page against your room, leaving space to walk around it. Measure your doorways, hallways and stairs too. Because our sofas arrive boxed and compressed, getting them into the room is far easier than a pre-built lounge of the same size.
Delivery starts from $29 Australia wide, with the exact cost calculated at checkout based on your order and location. Orders are typically dispatched within a few business days, and you'll receive tracking details once it's on its way. Pre-sale items ship from their listed dispatch date.
